Terms of Use

We may update the Agreement from time to time. When we do, we will post the updated Terms on the Service and revise the "Last Updated" date above. Changes take effect when posted for new users, and on the stated effective date for existing users, unless a later date is specified. If you do not agree to changes, you must stop using the Service. Continued use after the effective date constitutes acceptance.

You must be at least 18 years old to create an account or use the Service. By using the Service you represent that you meet this requirement, have not been previously banned, and will use the Service in compliance with applicable law.

Soundhiver is a trust infrastructure for music collaboration in India. The Service helps creators and collaborators:

• Discover people by craft, genre, and verified work
• Briefs and HiveMind matching (poster shortlists and seeker fit)
• Sessions: private work rooms for collaboration
• Credits: verified professional records from locked roles
• Craft: supply-side offers for services

Soundhiver is a professional collaboration platform, not a consumer streaming service or generic bidding marketplace. Platform fees and escrow rails may apply to completed paid work as described on the Service and in Section VI. Soundhiver does not employ creators as employees by virtue of these Terms, and does not fund creator wages out of platform capital.

The Service is owned and operated by Soundhiver. Visual interfaces, design, software, trademarks, documentation, and other materials we provide ("Soundhiver Property") are protected by intellectual property and other laws. You may use Soundhiver Property only as authorised in the Agreement. All rights not expressly granted are reserved.

Subject to the Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your personal or internal business purposes related to music creation and collaboration. Any other use requires our prior written consent.

We may offer beta or experimental features. They are provided as-is, may change or end without notice, and may be subject to additional rules shown in-product.

We may update the Service (including requiring you to accept updates) with or without prior notice. You are responsible for obtaining compatible devices, software, and network access, and for related fees.

Certain features require an Account. You must provide accurate, current, and complete information and keep it updated. You may not use a username that impersonates another person, infringes rights, or is offensive. We may reject, reclaim, or change usernames.

You are responsible for safeguarding login credentials and for activity under your Account. Notify us immediately at support@soundhiver.com if you suspect unauthorised use. We are not liable for losses from unauthorised access resulting from your failure to protect credentials.

You have no ownership or property interest in your Account. You may not sell, licence, or transfer your Account without our prior written consent.

We may suspend or terminate Accounts that violate the Agreement, applicable law, or that create risk to other users or the Service, with or without prior notice where reasonably necessary.

"User Content" means content you submit, upload, post, transmit, or otherwise make available through the Service, including profile information, briefs, interests, messages, session files and notes, craft offers, portfolio materials, proof clips, and similar materials.

You retain ownership of your User Content, subject to licences granted below and to any rights of collaborators or third parties in joint works. You are solely responsible for User Content and for obtaining all rights, clearances, and consents needed to use and share it on the Service.

You grant Soundhiver a worldwide, non-exclusive, royalty-free, transferable, and sublicensable licence to host, store, reproduce, adapt (for technical formatting), display, perform, distribute, and otherwise use User Content solely as needed to operate, provide, secure, improve, and promote the Service (including showing public profile and credit information you choose to make public). This licence ends when you delete the applicable User Content or your Account, except that (a) residual copies may remain in backups for a limited period, (b) content shared with others may persist in their accounts or Sessions as needed for those features, and (c) Credits and other records we are required or reasonably entitled to retain for trust, dispute, tax, or legal purposes may persist as described in the Privacy Policy.

If you send ideas or suggestions about the Service ("Feedback"), you grant Soundhiver an unrestricted, perpetual, irrevocable, worldwide, royalty-free licence to use Feedback for any purpose without obligation to you.

You represent and warrant that:

• You own or control all rights in User Content necessary for the licences above
• User Content does not infringe, misappropriate, or violate any third-party right or law
• User Content is not unlawful, defamatory, fraudulent, or otherwise prohibited under Section VIII

"Soundhiver", "Join Hive", "HiveMind", logos, and related names and marks are trademarks or trade dress of Soundhiver (the "Marks"). You may not use the Marks without our prior written permission, except for accurate, non-misleading factual references to the Service.

Nothing in these Terms transfers ownership of your original musical works, sound recordings, or performances to Soundhiver. Collaboration among users may create joint ownership or contractual obligations under separate agreements between those users. Soundhiver is not a party to those agreements unless we expressly agree in writing.

Except as allowed by mandatory applicable law, you may not copy, scrape, reverse engineer, or create derivative works of Soundhiver Property or non-public data obtained from the Service.

Briefs are demand-side postings for creative work. HiveMind may surface ranked shortlists for posters and ranked briefs for seekers. Matching signals are tools, not guarantees of hire quality, availability, or outcome. Poster and seeker remain responsible for their own hiring decisions.

Unless otherwise stated on the Service, for Brief-path paid work the poster is the payer and the selected creator is the payee.

Craft listings are supply-side offers. Unless otherwise stated, for Craft-path paid work the buyer is the payer and the provider is the payee. Listings must be accurate and lawful.

Soundhiver provides discovery, workflow, and (where enabled) payment or escrow rails and may charge platform fees disclosed at the time of the relevant transaction or plan. Soundhiver is not the employer of users, is not a party to creative services contracts between users unless expressly stated, and does not guarantee work, payment by counterparties, or artistic results.

You agree to pay fees shown at purchase or subscription time. Payments may be processed by Razorpay or other processors we designate. Your use of a payment method is also subject to the processor's terms. Prices may change prospectively with notice where required. Taxes (including GST where applicable) may be added as required by law.

Except where mandatory law requires otherwise, or where we expressly state a refund policy for a product, fees are non-refundable once charged. Chargebacks made in bad faith may result in suspension.

Free and paid plans may limit posting volume, listings, or other usage as described on Pricing or in-product. We may change plan features prospectively with notice.

Sessions are private work rooms for collaboration. Users in a Session are responsible for what they upload, share, and agree among themselves (including splits and delivery). We may provide tools for versions, notes, and role assignment. We do not supervise creative work and are not liable for disputes among Session participants, except to the limited extent we choose to offer optional dispute tooling.

Credits are verified professional records associated with locked roles and related Session outcomes, as implemented on the Service. Credit count reflects experience signals, not a warranty of artistic quality. Proof clips and Session notes tied to Credits, where offered, are encouraged trust signals. Star-style review walls are not the primary trust model.

You must not fabricate, manipulate, or misrepresent Credits, roles, or proof materials. We may correct, withhold, or remove Credits that we reasonably believe are inaccurate, abusive, or obtained through violation of the Agreement.

TO THE FULLEST EXTENT PERMITTED BY LAW, SOUNDHIVER AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND PARTNERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE OR THE AGREEMENT, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THE AGREEMENT IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID TO SOUNDHIVER FOR THE SERVICE IN THE SIX (6) MONTHS BEFORE THE CLAIM, AND (B) INR 8,000.

You will indemnify and hold harmless Soundhiver and its affiliates, officers, employees, and agents from and against claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your User Content; (b) your use or misuse of the Service; (c) your violation of the Agreement or law; (d) your infringement of third-party rights; or (e) disputes between you and other users or third parties. We may assume exclusive defence of any matter subject to indemnification; you will cooperate.